Shipping & Delivery
●Processing Time
All orders are processed within 1–2 business days of placing your order. You will receive a confirmation message on WhatsApp or email once your order has been dispatched.
Estimated Delivery Time
| Location | Estimated Delivery |
|---|---|
| Kolkata | Same Day / Next Day · WhatsApp us before 12 PM |
| Metro Cities (Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Pune) | 3–5 business days |
| Rest of India | 3–7 business days |
| Remote / Hilly Areas | 5–10 business days |
Delivery timelines are estimates and may vary due to courier delays, weather conditions, or local disruptions.
Shipping Charges
| Order Type | Shipping Fee |
|---|---|
| Orders ₹999 and above | FREE |
| Orders below ₹999 | ₹79 flat fee |
| Cash on Delivery (COD) | ₹50 additional fee |
Order Tracking
Once your order is shipped, you will receive a tracking link via WhatsApp or email. You can use this link to monitor your shipment in real time.
If you haven't received a tracking update within 3 business days of placing your order, please reach out to us.
Additional Notes
● We currently ship across India only. International shipping is not available at this time.
● Please ensure your delivery address and contact number are correct at checkout. We are not responsible for failed deliveries due to incorrect information.
● In rare cases of a lost or significantly delayed shipment, please contact us and we will do our best to resolve it promptly.
Contact Us
For any shipping queries, reach us at:
📱 WhatsApp: +91 89814 47332 · +91 91473 27332
📧 Email: info@ruakedit.com
🕐 Store Hours: Monday to Saturday, 11 AM – 7 PM (IST)
📍 Store: 21 Camac Street, Bells House, 9th Floor, Kolkata – 700016 (Just next to Pantaloons, Camac Street)
